FAQ

Straight answers to common questions.

Recovery, operator work, and the security boundary — without the protocol jargon.

recovery

Recovering your wallet

What can Distribrute recover?

We recover forgotten passwords to compatible encrypted Bitcoin Core, Blockchain.com, Electrum, and MultiBit wallets. Electrum support covers reviewed legacy v1/v2 and 2.8+ BIE1 files. MultiBit support covers reviewed Classic .key and .wallet backups plus MultiBit HD mbhd.wallet.aes files. Both families are available in custodial and non-custodial recovery. We do not recover a missing or partly remembered seed phrase, and we check the exact wallet version before accepting a case.

What are the chances of finding my password?

It depends on how the password was made and what you remember. Human-made passwords often contain patterns we can search. Long, truly random passwords may be impractical. We assess this before work begins and never promise a result.

How long does recovery take?

There is no reliable standard time. A narrow search may finish quickly; a broad search may take much longer or never find a match. We give you a case-specific assessment after reviewing your clues.

How much does it cost?

The success fee is 15% of recovered value after a funded recovery settles: 10% funds the operator pool and 5% goes to Distribrute. There is no fee if recovery does not complete.

Is there a minimum wallet value?

For now, we focus on wallets worth about $50,000 or more because a distributed search uses significant compute. If your case is close, submit it and we will review it.

What is the difference between custodial and non-custodial?

Custodial means you send the encrypted wallet through secure intake and Distribrute handles the wallet-side recovery and settlement. Non-custodial means the wallet stays on your computer; you send only a safe test piece and complete recovery in a guided local session.

What happens in the guided non-custodial session?

Distribrute guides the local wallet unlock, transaction construction, and owner review. Signing happens only after approval, then the signed transaction is verified and broadcast. A dedicated Recovery Room app is planned but is not live yet.

Do I upload my wallet on this website?

No. The public form collects contact details, wallet type, and password clues. If the case is accepted, we send a separate secure intake link and explain exactly what to provide.
operators

Running an operator node

Which operator machines are supported?

The current release targets Linux on x86-64 with NVIDIA GPUs. RTX 30, 40, or 50 series cards with at least 8 GB of VRAM are preferred. Windows, macOS, and AMD releases are not supported yet.

How do operators earn?

A funded recovery that completes settlement creates an operator pool equal to 10% of recovered value. Each signed case declares its policy. The current default gives 50% of that pool to the finder and divides the remaining 50% among eligible non-finding operators by verified work. Some cases may use winner-takes-all.

Is this predictable income like mining?

No. It is irregular, success-funded work. Qualifying work may share in a case that later recovers, but there is no operator pool unless the wallet is funded and settlement completes. Audit standing and the signed case policy also affect eligibility.

Can my machine find the correct password and still receive no payout?

Yes. Many encrypted wallets do not reveal their usable public addresses before decryption, so Distribrute may be unable to confirm the spendable balance before compute begins. The correct password may open an empty wallet, a wallet with no spendable funds, or a case that cannot complete settlement. Rewards depend on a funded recovery and completed settlement, not password correctness alone.

Why are operators identity-verified?

Operators receive real recovery work and may be paid from customer funds. Identity review and an operator agreement provide legal accountability and support compliant payouts.
security

Security

Can an operator steal a wallet after finding its password?

The operator may be able to see the password found on its own machine, but it does not have the full wallet or spending keys. The password alone cannot move the funds, so the match must come back through the recovery process.

Can an operator see my recovered password?

Assume yes. A determined operator controls its own machine and can inspect locally tested candidates, including the correct password. Result sealing hides the password from the coordinator and network path, not from the machine owner. The work package excludes your wallet, complete keys, direct identity and contact fields, complete address list, balance, and transaction history. Safe-piece metadata is wallet-specific: an older Electrum BIE1 piece may expose a prefix of the first wallet address, while a MultiBit Classic .key piece reveals a bounded, non-spendable WIF prefix after a match. The password itself can still contain personal information or be reused elsewhere.

What is a safe test piece?

It is a small piece of wallet data that can recognize a possible password but cannot be used to spend. The exact technical format differs by wallet, but customers do not need to understand it to use the service.

Does Distribrute receive my wallet?

Only in custodial recovery. In non-custodial recovery the wallet stays on your computer and Distribrute receives only the safe test piece. Operator machines receive only the safe test piece in both modes.

Is the process completely trustless?

No. It is trust-minimized. Custodial customers trust Distribrute with the encrypted wallet and settlement. Non-custodial customers trust their own computer and the guided recovery workflow. The operator fleet is separated from the wallet in both modes.
Didn’t see your question?

We answer every email.

Email hello@distribrute.com, or security@distribrute.com for a security report.